(Translated by Google)
The doctor, treatment, and service are all excellent, but the phone manner and reception staff of the new female staff member are terrible.
(Translated by Google)
Almost all of the receptionists, dental hygienists, and doctors at this dentist's office seem to be part of a cult of "I'm sorry" who repeatedly use the familiar "I'm sorry" when declining or apologizing to patients, rather than the basic "sumimasen" (sorry) that's the minimum standard in a polite, respectful society.
The familiar "I'm sorry" is flying everywhere.
Normally, people would use that kind of language in private, but it's unthinkable in the workplace.
I'm completely shocked that they don't even understand something that's so obvious to a working adult.
I guess each person isn't thinking, and this has led to a chain reaction of paralysis.
A dentist who doesn't even know the basics and doesn't receive training has no credibility or trust, and no one wants to feel comfortable consulting them.
Also, when examining the inside of the teeth, there's no explanation, and no consideration to reassure the patient.
(Translated by Google)
All the staff were efficient and efficient in their work, and were also very friendly, which left a good impression on me. The explanations given by the dentist were also the easiest to understand of any dentist I've been to.
T KEN
2025-11-28
院内綺麗ですし、対応も丁寧なので安心です
(Translated by Google)
The clinic is clean and the staff are polite, so I feel safe.
善吉です。
2025-11-28
先生や看護士さん皆さん丁寧で親切なので安心感あります
(Translated by Google)
The doctors and nurses are all polite and kind, so I feel at ease.
冷やしそうめん
2025-11-17
受付や看護士さんも親切にしてくれました！
(Translated by Google)
The receptionists and nurses were also very kind!
吉川ひなの
2025-11-17
診察丁寧です。院内も綺麗で安心です。
(Translated by Google)
The examinations are thorough and the clinic is clean and safe.
桜井寿
2025-11-06
虫歯治療でお世話になりました。先生や看護士さん皆さん親切です。
(Translated by Google)
I received treatment for my cavities here. The doctors and nurses were all very kind.
ton ton
2025-11-06
説明がわかりやすく丁寧な診察と治療です。
(Translated by Google)
The explanations are clear and the examination and treatment are thorough.
山口智子
2025-10-17
丁寧な先生です。
(Translated by Google)
He is a very thorough teacher.
横田ゆり
2025-09-19
スタッフの対応が悪かった
(Translated by Google)
The staff was not very friendly.
たかぽん
2025-08-09
説明がわかりやすくて良かったです。
(Translated by Google)
I'm glad the explanation was easy to understand.
プロです
2025-08-09
受付の方も先生も感じよかったです。
(Translated by Google)
The receptionist and the doctor were both very nice.
近藤直人。
2025-07-18
丁寧な診察で、待ちも短くてよかったです。
(Translated by Google)
The examination was thorough and the wait was short.
(Translated by Google)
They explained everything to me carefully, so I feel like I can concentrate on my treatment with peace of mind!
I'm grateful that they responded quickly when my filling came out.
kemon po
2025-06-20
それほど待たなかったです。説明分かりやすくて良かったです。
(Translated by Google)
I didn't have to wait that long. The explanation was easy to understand.
岡田
2025-06-20
先生も看護師さんも丁寧で好印象です
(Translated by Google)
The doctors and nurses are polite and leave a good impression.
石川智樹
2025-06-19
丁寧な対応で、待ちも短かったです。
(Translated by Google)
Service was courteous and the wait was short.
BB A1
2025-06-19
とても優しい先生でした。
(Translated by Google)
He was a very kind teacher.
(Translated by Google)
My whole family received treatment here.
They explained the treatment plan clearly, which made me feel at ease.
The hygienists were also very attentive, the facility was clean and comfortable, and the whole family was able to continue their regular checkups. When I moved and could no longer come to the clinic, they even prepared a handover document for me. They are a really great dentist.
Thank you very much.
(Translated by Google)
When the dental clinic I had been going to changed, I was introduced to Tsubasa Clinic and started going there. I was a little worried at first, but the thorough explanations from the dentist and hygienists and the way the staff treated me made me feel at ease. I'm glad I found a good dental clinic.
レイナード
2025-02-15
m y
2024-12-20
子供達の歯をいつも綺麗にクリーニングして頂いています。アドバイスなども沢山してもらって助かります。
(Translated by Google)
My children's teeth are always cleaned beautifully and I am grateful for the advice they give me.
梅干しおむすび
2024-11-28
先生にとても優しくして頂いたようで、子供が安心して見てもらえました。
(Translated by Google)
The teacher was very kind to me and my child felt at ease.
(Translated by Google)
The process is terrible. The doctor's talks are too long.
He repeats the same thing over and over, and the content is thin, and he's persistent about other things. He keeps changing what he's saying, and he says things like "I don't need treatment!" and "I don't need treatment!", which is confusing. I was supposed to hear the test results, but time passed without hearing them, so I was told to come back later. When I told the receptionist, they said they would wait until the next customer was finished before telling me the results. Isn't that just for your convenience? And yet I was left paying the money. I'll never go there again.
(Translated by Google)
The doctors and nurses are polite and kind. The receptionist is strict and I don't like her. I'll keep going there though because it's close to my house.
(Translated by Google)
I had been going to the dentist for a year, but I still had some unsatisfactory feelings, so I decided to stop going there. I looked for a different dentist and went there. It seems like my anxiety will be alleviated.
Especially the distrust I had about my front teeth.
The explanations are detailed, and I can understand the treatment details. I've found a place I can go to with peace of mind.
(Translated by Google)
I go there with my son who is in elementary school. They always explain things carefully and treat me gently even though I'm a bit scared! I feel at ease coming here. I look forward to your continued support.
ぷ
先生や施術、対応は文句なしなのに最近入った？女の電話対応や受付が悪すぎる。
行く気を無くす
(Translated by Google)
The doctor, treatment, and service are all excellent, but the phone manner and reception staff of the new female staff member are terrible.
It makes me not want to go back.
恥恥
清潔感があって良いです
(Translated by Google)
It's clean and nice.
tada ゆく
先生👍👍 (Translated by Google) Sir 👍👍
creation 2
この歯医者の受付、歯科衛生士、医師はほぼ全員が蔓延してるかのように、患者に断りや謝りを言う時に患者に敬意や尊重ある丁寧な社会での最低限のラインの『すいません』ではなく『ごめんなさい』と馴れ馴れしい言葉を連呼するごめんなさい教みたいな集団
馴れ馴れしい『ごめんなさい』と言う言葉があちらこちらで飛び交ってる
普通はプライベートではそんな言葉使いをしても仕事の場ではありえない
社会人なら当たり前のことすら分かっていないのにあきれた果てた
一人一人が考えてなくて連鎖して麻痺してるんだろうな
そんな最低限の言葉使いすら知らないし教育もできていない歯医者なんて信用も信頼もなく安心して診てもらいたいと誰も思わない
後、歯の中を見る際に説明もなく患者に安心感を与える配慮すらない
医師が冷たくて引いた
こんな歯医者に二度と行きたいと思わない
(Translated by Google)
Almost all of the receptionists, dental hygienists, and doctors at this dentist's office seem to be part of a cult of "I'm sorry" who repeatedly use the familiar "I'm sorry" when declining or apologizing to patients, rather than the basic "sumimasen" (sorry) that's the minimum standard in a polite, respectful society.
The familiar "I'm sorry" is flying everywhere.
Normally, people would use that kind of language in private, but it's unthinkable in the workplace.
I'm completely shocked that they don't even understand something that's so obvious to a working adult.
I guess each person isn't thinking, and this has led to a chain reaction of paralysis.
A dentist who doesn't even know the basics and doesn't receive training has no credibility or trust, and no one wants to feel comfortable consulting them.
Also, when examining the inside of the teeth, there's no explanation, and no consideration to reassure the patient.
The doctor was cold and put me off.
I never want to go to a dentist like that again.
GREEN BASE
スタッフさん全員が、きびきびと無駄なく業務をこなして、尚且つ愛想が良くて好印象でした。先生の説明なども今まで行った歯医者さんの中でいちばん分かりやすかったです。
(Translated by Google)
All the staff were efficient and efficient in their work, and were also very friendly, which left a good impression on me. The explanations given by the dentist were also the easiest to understand of any dentist I've been to.
T KEN
院内綺麗ですし、対応も丁寧なので安心です
(Translated by Google)
The clinic is clean and the staff are polite, so I feel safe.
善吉です。
先生や看護士さん皆さん丁寧で親切なので安心感あります
(Translated by Google)
The doctors and nurses are all polite and kind, so I feel at ease.
冷やしそうめん
受付や看護士さんも親切にしてくれました！
(Translated by Google)
The receptionists and nurses were also very kind!
吉川ひなの
診察丁寧です。院内も綺麗で安心です。
(Translated by Google)
The examinations are thorough and the clinic is clean and safe.
桜井寿
虫歯治療でお世話になりました。先生や看護士さん皆さん親切です。
(Translated by Google)
I received treatment for my cavities here. The doctors and nurses were all very kind.
ton ton
説明がわかりやすく丁寧な診察と治療です。
(Translated by Google)
The explanations are clear and the examination and treatment are thorough.
山口智子
丁寧な先生です。
(Translated by Google)
He is a very thorough teacher.
横田ゆり
スタッフの対応が悪かった
(Translated by Google)
The staff was not very friendly.
たかぽん
説明がわかりやすくて良かったです。
(Translated by Google)
I'm glad the explanation was easy to understand.
プロです
受付の方も先生も感じよかったです。
(Translated by Google)
The receptionist and the doctor were both very nice.
近藤直人。
丁寧な診察で、待ちも短くてよかったです。
(Translated by Google)
The examination was thorough and the wait was short.
nゆかり
丁寧に色々教えてくださり安心して治療に専念できそうです！
詰め物とれたとき、すぐに対応してくださり感謝です
(Translated by Google)
They explained everything to me carefully, so I feel like I can concentrate on my treatment with peace of mind!
I'm grateful that they responded quickly when my filling came out.
kemon po
それほど待たなかったです。説明分かりやすくて良かったです。
(Translated by Google)
I didn't have to wait that long. The explanation was easy to understand.
岡田
先生も看護師さんも丁寧で好印象です
(Translated by Google)
The doctors and nurses are polite and leave a good impression.
石川智樹
丁寧な対応で、待ちも短かったです。
(Translated by Google)
Service was courteous and the wait was short.
BB A1
とても優しい先生でした。
(Translated by Google)
He was a very kind teacher.
miwa bundo
家族みんなでお世話になっていました。
治療方針をきちんと説明してくださり安心です。
衛生士さんも丁寧に対応して下さり、施設もキレイで居心地がよく、家族みんな定期健診続けられました。引っ越ししてため通えなくなる時も、引き継ぎ書も作成して下さり、本当にいい歯医者さんです。
ありがとうございました。
(Translated by Google)
My whole family received treatment here.
They explained the treatment plan clearly, which made me feel at ease.
The hygienists were also very attentive, the facility was clean and comfortable, and the whole family was able to continue their regular checkups. When I moved and could no longer come to the clinic, they even prepared a handover document for me. They are a really great dentist.
Thank you very much.
月のウサギ
今まで通っていた歯科医院が転院する際、つばさクリニックを紹介され、通院するようになりました。最初は不安でしたが、先生や衛生士さんの丁寧な説明やスタッフの皆さんの接し方に安心出来るようになりました。良い歯科医院に巡り会えて良かったと思っています。
(Translated by Google)
When the dental clinic I had been going to changed, I was introduced to Tsubasa Clinic and started going there. I was a little worried at first, but the thorough explanations from the dentist and hygienists and the way the staff treated me made me feel at ease. I'm glad I found a good dental clinic.
レイナード
m y
子供達の歯をいつも綺麗にクリーニングして頂いています。アドバイスなども沢山してもらって助かります。
(Translated by Google)
My children's teeth are always cleaned beautifully and I am grateful for the advice they give me.
梅干しおむすび
先生にとても優しくして頂いたようで、子供が安心して見てもらえました。
(Translated by Google)
The teacher was very kind to me and my child felt at ease.
ひみつあ
段取りが悪すぎます。先生の話が長すぎ。
同じこと何度も繰り返し、ただ話し聞かされ内容が薄いし、、別の事にしつこい。言ってることがコロコロ変わるし治療する言うたりしなくていい！言うたり混乱してしまいます。検査結果まで聞く予定が検査結果も聞かされないまま時間が過ぎたので後日と言われ、受付の人に言えば次のお客様が終わるのを待ってから検査結果いいます？そちらの都合では？それでお金だけ払わされました。二度といきません。
(Translated by Google)
The process is terrible. The doctor's talks are too long.
He repeats the same thing over and over, and the content is thin, and he's persistent about other things. He keeps changing what he's saying, and he says things like "I don't need treatment!" and "I don't need treatment!", which is confusing. I was supposed to hear the test results, but time passed without hearing them, so I was told to come back later. When I told the receptionist, they said they would wait until the next customer was finished before telling me the results. Isn't that just for your convenience? And yet I was left paying the money. I'll never go there again.
Elly
先生と看護師たちは丁寧で優しいです。受付のおねえさんはキツイ、好きじゃない。家に近いからこれからも通いますけどね。
(Translated by Google)
The doctors and nurses are polite and kind. The receptionist is strict and I don't like her. I'll keep going there though because it's close to my house.
Crank Miyu
前に１年通ってた歯医者でモヤモヤ残って行くのやめて
違うとこ探し見つけて行かせてもらいました
私の不安が解消されそうで🙂
特に前歯への思ってた不信感が解消されそうです🙂
説明も細かい、治療内容からも理解できて安心して通えるとこ見つけました
(Translated by Google)
I had been going to the dentist for a year, but I still had some unsatisfactory feelings, so I decided to stop going there. I looked for a different dentist and went there. It seems like my anxiety will be alleviated.
Especially the distrust I had about my front teeth.
The explanations are detailed, and I can understand the treatment details. I've found a place I can go to with peace of mind.
ちゃんよん
小学生の息子と通っています。いつも丁寧に説明してくれて、怖がりの私にも優しく施術してくれます！安心して通えます。これからもよろしくお願いいたします。
(Translated by Google)
I go there with my son who is in elementary school. They always explain things carefully and treat me gently even though I'm a bit scared! I feel at ease coming here. I look forward to your continued support.